What will I learn?

In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles.

  • Principles of Customer Service in the Hospitality Sector
  • Understand Effective Teamwork in the Hospitality Sector
  • Understand Legislation and Guidance Relevant to the Hospitality Sector
  • Understand Professional Personal Standards in the Hospitality Sector

    Where will it lead me?

    Once you have completed your distance-learning course you will receive a certificate of completion. You will also have the option of enrolling onto another course if you wish to continue learning new skills.

    Fee Details 1

    Free if aged 19+ (if aged 19-23 must already have a full L2 or above qualification to be eligible)^

    Fee Details 2

    Our Level 2 online learning courses are free to eligible* learners aged 24+ regardless of previous qualifications. Eligible* learners aged 19 to 23 can access free courses if they have already achieved a full Level 2 qualification or equivalent. learners aged 19 to 23 who have not already achieved a full Level 2 qualification, may be subject to costs. Please contact the College for further clarification.

    *Due to funding restrictions, we are unable to enrol to this course, for Free, anyone who doesn’t live in England, isn’t a UK resident^ or who lives in the local authority areas^ of:

    Cambridge and Peterborough
    Greater London Authority
    Greater Manchester
    Liverpool City Region
    North of Tyne Combined Authority
    Sheffield City Region**
    Tees Valley
    West of England
    West Midlands
    West Yorkshire**

    **from 1/8/21

    ^go to this page on our website to check if your postcode is in a Devolved Funding Area or to check eligibility if you are a non-UK resident https://www.sparsholt.ac.uk/the-college/fees-and-funding/

    If you don’t live in England or are not a UK resident or live in any of the above local authority areas and wish to enrol on the course, please contact us for information on tuition fees.

  • Fees:

    £0

    Level of Study:

    Part-Time

    Dates:

    • - (Flexible)
    • - (Flexible)

    Interview:

    No

    Location:

    Online