This programme provides all the skills, knowledge and competencies needed to become an effective first line manager, including tools to motivate staff, and identify how to improve productivity. This qualification provides an opportunity to progress onto Level 5 Management and Leadership or L3 Coaching and Mentoring.

What are the benefits for employers?

This CMI qualification is proof that an employee has the right skills and knowledge to carry out a management role, from managing and communicating information through to leading and developing individuals and teams.



Level of Study:



On Campus


6 sessions x 3 hours, 9am-12pm : Dates on Enquiry