What will I learn?
Delegates will learn how to
* develop your personal power and influence
* use the core skills of influential communication
* identify five decision making styles
* persuade effectively through adapting your communication to different decision-making styles
* Use influencing skills in negotiation
* Implement four steps to successful negotiation
* overcome challenges in a negotiation
* apply persuasive communication, influence and negotiation skills to your own workplace situations
Where will it lead me?
Learners may also be interested in our Developing Assertiveness Skills course
There are no entry requirements for this course
Level of Study:Part-Time
- - (Flexible)