What will I learn?
This qualification is aimed at supervisors and first line managers who have operational responsibility for a defined area of activity. It gives junior managers the communication and motivational skills to help improve operational efficiency.
The course consists of
Where will it lead me?
Learners who successfully complete the L3 certificate may progress on to the L3 Principles of Management and Leadership Certificate or Diploma
The CMI does not specify entry requirements for this course but learners will need to have a good standard of written English (at least level 2) in order to undertake the assignments.