What will I learn?
Many workplace problems can be traced back to miscommunication. Great communication skills will help you to be an effective manager, team leader or team member, as well as helping you build good relationships with customers and clients.
This practical and interactive course will help you identify your own communication styles and strengths. The workshop will help you develop your skills in communicating with empathy, flexibility, and confidence.
You will learn how to:
This course is for people who would like to build their confidence and ability to communicate skilfully in a professional context.