What will I learn?

This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.

This is an on-line course.

Government funding means that we are able to offer this course free of charge to eligible delegates. Learners will need to complete all units within 9 months and in the event of non-completion, a £100 administration fee will be charged.

Entry Requirements

There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

Learners must be aged 16 or above to undertake this qualification.

Fees:

£0

Level of Study:

Part-Time

Dates:

  • - (Flexible)

Location:

Online