What will I learn?
Our popular distance learning courses allow you to study for a recognised qualification that is of value to your work and personal development and is a great route to take if you are looking to further develop existing skills (provided you are resident in England). The courses are Level 2 qualifications, accredited by NCFE Cache, an acknowledged leader in the field of distance learning.
This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
Government funding means that we are able to offer this course free of charge to eligible delegates. Learners will need to complete all units within 6 weeks and in the event of non-completion, a £100 fee to cover registration, administration fees and learning materials will be charged.
Where will it lead me?
Once you have completed your distance-learning course you will receive a certificate of completion. You will also have the option of enrolling onto another course if you wish to continue learning new skills.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.
Learners must be aged 16 or above to undertake this qualification.
Our Level 2 online learning courses are free to EU/UK residents aged 24+ regardless of previous qualifications. Learners aged 19 to 23 are eligible for free courses if they have already achieved a full Level 2 qualification or equivalent. (Learners aged 19 to 23 who have not already achieved a full L2 qualification, may be subject to costs. Please contact the College for further clarification)
Free if aged 19+ and if 19-23 must already have a full L2 or above qualification to be eligible
Level of Study:Part-Time
- - (Flexible)
- - (Flexible)