What will I learn?
This programme is designed for those who have problems in dealing with difficult situations in the professional realm. The course delivers practical information and skills that can be put into practice to help resolve situations in an effective and assertive manner.
This one day programme will cover:
Productive working relationships are a key contributor in enabling organisations to achieve maximum efficiency and effectiveness, especially in times of stress or when changes are happening. Resolving difficult situations in a prompt and effective manner will enable working relationships to continue running smoothly with minimum disruption.
This course is aimed at anyone who would like to improve their skills when dealing with difficult situations.
Level of Study:Part-Time
- 19/03/2019 - (VQMDSW/FC02)
- 25/06/2019 - (VQMDSW/FC03)