Meet your CMI Course Trainer:

 

Felicity Dwyer

Felicity Dwyer has helped hundreds of managers achieve accredited qualifications. Her training delivery combines expertise, enthusiasm and encouragement, and she is passionate about the positive impact of good leadership and management on team dynamics and business performance.

With 15 years’ experience in facilitating and assessing management learning, Felicity’s background is in communications management and she is a member of the Chartered Management Institute.

Felicity holds CMI and NVQ qualifications in management, a CIPD qualification in Training Practice, and an Advanced Coaching Skills certificate (City University).