Course Status

Bespoke Courses on enquiry

What will I learn?

This course will help delegates to understand the behaviours and attitudes that affect the way people respond to each other, and as a result teaches the learner assertive and positive response techniques.

The half day programme will cover:

  • Identifying the constituents of an assertive style and differentiating between this and aggression
  • The different legislation that is relevant to assertiveness
  • The effects of non-assertive, assertive and aggressive behaviour
  • Using verbal and non-verbal skills to enhance assertive behaviour
  • Identifying situations where assertive behaviour is appropriate and choosing whether or not to use it

    It may be possible to modify content after discussion with the trainer

    Entry Requirements

    This course is aimed at anyone who feels they would like to be able to be more assertive (or less aggressive).

  • Fees:


    Level of Study:



    • - (On enquiry)






    09:00 - 16:30