What will I learn?

This course will cover the folliowing

  • Define person-centred care and its importance in healthcare.
  • Describe the core principles of person-centred care, including dignity, respect, and involvement of the patient in their own care.
    Theoretical Frameworks and Models

  • Identify key theoretical frameworks and models that underpin person-centred care, such as the biopsychosocial model and the social model of disability.
  • Explain how these models influence the delivery of care.
    Legal and Ethical Considerations

  • Understand the legal and ethical frameworks that support person-centred care, including patient rights and informed consent.
  • Discuss the importance of confidentiality, privacy, and autonomy in person-centred care.
    Skill-Based Outcomes
    Effective Communication

  • Demonstrate effective communication skills, including active listening, empathy, and the ability to tailor communication styles to individual patient needs.
  • Use open-ended questions to facilitate patient engagement and discussion about their care preferences.
    Care planning and decision-making

  • Collaboratively develop care plans that reflect the individual preferences and needs of patients.
  • Involve patients and their families in decision-making processes, ensuring their voices are heard and respected.
    Assessment and evaluation

  • Conduct comprehensive assessments that consider the physical, emotional, social, and spiritual needs of patients.
  • Evaluate the effectiveness of care plans and make necessary adjustments based on patient feedback and changing needs.
    Attitude-Based Outcomes
    Empathy and respect

  • Show genuine empathy and respect for patients’ experiences, values, and beliefs.
  • Foster a caring and supportive environment that encourages patient trust and openness.
    Cultural competence

  • Recognize and respect cultural diversity and its impact on healthcare needs and preferences.
  • Adapt care approaches to be culturally sensitive and appropriate.

    Commitment to Individualised Care

  • Prioritise individualised care that recognises each patient’s uniqueness.
  • Advocate for patient needs and preferences within the healthcare team.
    Evaluation and Documentation Outcomes
    Comprehensive Documentation

  • Accurately document patient preferences, care plans, and any changes in their condition.
  • Ensure that patient records are kept up-to-date and reflect person-centred approaches.
  • Relevant laws and safeguarding
    Feedback and Continuous Improvement

  • Gather and utilise patient feedback to improve care practices.
  • Engage in reflective practice to continuously enhance the quality of person-centred care.
    Compliance and Professional Standards
    Adhering to professional standards

  • Understand and apply professional standards and guidelines that support person-centred care.
  • Ensure practice aligns with organisational policies and national standards for example CQC.
    Interdisciplinary collaboration

  • Work effectively within a multidisciplinary team to provide holistic, person-centred care.
  • Share knowledge and skills with colleagues to promote a person-centred culture across the healthcare setting.

    Training can be delivered either in our state of the art training ward at Andover College or at the client’s premises. The course content can be amended to take account of the client’s specific training needs.

    Where will it lead me?

    Learners may also be interested in some of our other courses specifically designed for Health and Social Care professionals

    Entry Requirements

    There are no formal entry requirements for this course

    Fee Details 2

    Fee on Enquiry please contact Business@sparsholt.ac.uk or Tel. 0845 850 0916

    Please Note

    Due to funding restrictions this course is not available to existing full time Sparsholt College/Andover College students aged 16, 17 or 18 (or 19-24 with an EHCP) on the 31/8 in the year they started their course.

  • Fees:


    Level of Study:



    • - (On enquiry)




    Andover College, SP10 1EJ


    09:00 - 16:00